Effective date: July 20, 2026 · Last updated: July 20, 2026
Plain-language summary (the full terms below control): Gloss is a cosmetic skin-tracking app, not a doctor. Scores are AI estimates for fun and habit-building, not medical information. Subscriptions bill through Apple and auto-renew until you cancel. Use the app sensibly, don't abuse it, and understand that we provide it "as is." Disputes are resolved by binding arbitration, not class actions.
These Terms of Use ("Terms") are a binding agreement between you and Gloss ("Gloss," "we," "us," "our") governing your use of the Gloss mobile application and related services (the "Service"). By downloading, accessing, or using the Service, you accept these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree, do not use the Service.
You must be at least 13 years old to use the Service. If you are under 18, you may use the Service only with the consent and involvement of a parent or legal guardian who agrees to these Terms on your behalf. By using the Service you represent that you meet these requirements and that any registration information you provide is accurate.
Gloss lets you photograph your skin, receive AI-generated cosmetic scores and observations, follow a suggested skincare routine, and track trends over time. Certain features ("Gloss+") require a paid subscription. We may modify, add, or remove features of the Service at any time, and free-tier usage is subject to fair-use limits (such as daily scan allowances) that we may adjust to keep the Service sustainable and prevent abuse.
THE SERVICE IS A COSMETIC AND WELLNESS TOOL PROVIDED FOR GENERAL INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY. IT IS NOT A MEDICAL DEVICE AND DOES NOT PROVIDE MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. Scores, observations, tips, and routines are generated by an artificial-intelligence model analyzing the cosmetic appearance of your skin in a photograph. They do not and cannot detect, diagnose, monitor, treat, or rule out any medical or dermatological condition, and no content in the Service creates a doctor–patient relationship. NEVER DISREGARD PROFESSIONAL MEDICAL ADVICE, OR DELAY SEEKING IT, BECAUSE OF ANYTHING SHOWN IN THE SERVICE. If you have any concern about your skin — including moles, lesions, persistent irritation, infection, or any changing condition — consult a qualified healthcare professional promptly. If you experience an adverse reaction to any skincare product or routine, discontinue use and seek medical attention.
Outputs of the Service are produced by statistical AI models. They are estimates that may be inaccurate, incomplete, or inconsistent between scans, and are affected by photo quality, lighting, makeup, camera differences, and other factors. We make no representation that scores correspond to any objective dermatological measure. You agree not to rely on AI outputs for any medical, financial, or otherwise consequential decision.
You may use the Service anonymously at first; creating an account (email, Apple, or Google) lets your data survive reinstalls and device changes. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these Terms (see Section 11). You can delete your account at any time in Settings → "Delete account & data."
You agree not to: (a) use the Service for any unlawful purpose or in violation of these Terms; (b) submit photographs of any person without their consent, or of any minor under 13; (c) attempt to probe, disable, overload, reverse engineer, scrape, or circumvent any security, rate-limiting, or access-control measure of the Service; (d) use scripts, bots, or automated means to access the Service or create accounts; (e) resell, sublicense, or commercially exploit the Service or its outputs; (f) misrepresent AI outputs as medical assessments; or (g) interfere with any other user's use of the Service. We may investigate violations and cooperate with law enforcement.
The Service, including its software, design, branding, and content (excluding your photos and information), is owned by Gloss or its licensors and is protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable license to use the App on Apple-branded devices you own or control, in accordance with these Terms and Apple's usage rules. You retain all rights to your photos. You grant us a limited license to process each photo solely to provide the analysis you request, after which the photo is discarded as described in our Privacy Policy. You grant us a license to store and process your scores, profile, and related data to operate the Service for you.
If you send us suggestions or feedback, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or compensation.
You may stop using the Service and delete your account at any time. We may suspend or terminate your access (with or without notice) if you breach these Terms, if required by law, or if we discontinue the Service. Sections 4, 5, 9, 10, 12, 13, 14, 15, and 16 survive termination.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. WE EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY SCORE OR OUTPUT IS ACCURATE OR RELIABLE. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW: (A) IN NO EVENT WILL GLOSS, ITS OWNER, AFFILIATES, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE SERVICE, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES; AND (B) OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (i) THE AMOUNTS YOU PAID US THROUGH THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (ii) FIFTY U.S. DOLLARS (US $50). The limitations in this section are fundamental elements of the bargain between you and us, and apply even if a limited remedy fails of its essential purpose. Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you; in that case our liability is limited to the smallest extent permitted by law.
You agree to defend, indemnify, and hold harmless Gloss, its owner, affiliates, and service providers from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your violation of these Terms; (b) your misuse of the Service; (c) your violation of any law or the rights of a third party, including submitting a photo of another person without their consent.
Please read this section carefully — it affects your legal rights.
15.1 Informal resolution first. Before filing any claim, you agree to contact us at the email in Section 18 and give us 30 days to work in good faith to resolve the dispute informally. Most concerns can be resolved this way.
15.2 Governing law. These Terms and any dispute arising out of them or the Service are governed by the laws of the United States and, to the extent state law applies, the laws of the state in which the operator of Gloss resides, without regard to conflict-of-laws principles.
15.3 Binding arbitration. Except as provided in 15.5, any dispute, claim, or controversy arising out of or relating to these Terms or the Service that cannot be resolved informally shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration will be conducted in English, by a single arbitrator, in the county where you reside or another mutually agreed location (or remotely by videoconference). Judgment on the award may be entered in any court of competent jurisdiction. The Federal Arbitration Act governs the interpretation and enforcement of this section.
15.4 Class-action waiver. YOU AND GLOSS EACH AGREE THAT DISPUTES WILL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims or preside over any form of representative proceeding. If this waiver is found unenforceable as to a particular claim, that claim (and only that claim) shall proceed in court.
15.5 Exceptions. Either party may (a) bring an individual claim in small-claims court, or (b) seek injunctive or equitable relief in court for actual or threatened infringement or misuse of intellectual property or the security of the Service.
15.6 30-day opt-out. You may opt out of the arbitration and class-waiver provisions by emailing us within 30 days of first accepting these Terms, with the subject "Arbitration opt-out," from the email associated with your account. Opting out does not affect any other provision of these Terms.
These Terms are between you and Gloss only — not with Apple Inc. ("Apple"). Apple is not responsible for the Service or its content. Our license to you is limited to use of the App on Apple-branded devices you own or control, per the App Store Terms of Service. Apple has no obligation to furnish maintenance or support for the App. In the event of any failure of the App to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price of the App (if any); to the maximum extent permitted by law, Apple has no other warranty obligation. Apple is not responsible for addressing any claims by you or a third party relating to the App, including product-liability claims, legal-compliance claims, or consumer-protection claims. You represent that you are not located in a country subject to a U.S. Government embargo and are not on any U.S. Government restricted-parties list. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
These Terms, together with the Privacy Policy, are the entire agreement between you and Gloss regarding the Service, superseding any prior agreements. If any provision is held unenforceable, it will be modified to the minimum extent necessary and the rest will remain in effect. Our failure to enforce any right is not a waiver of it. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. We may update these Terms from time to time; the "Last updated" date will change, material changes will be prominently noticed (for example, in the App), and continued use after changes take effect constitutes acceptance. Nothing in these Terms limits any non-waivable rights you have under the consumer-protection laws of your jurisdiction.
Gloss — Legal
Email: lcrocescobar@gmail.com